Download Device Scout

Note: The Device Scout is not required for Secure Print Cloud Connector configuration.

The Device Scout performs these tasks for sites with the Secure Print Local Connector architecture:

  • Continually discovers and collects information from your network print devices and sends that information back to the HP Secure Print server.
  • Controls the Secure Print app running on the printer. The Device Scout must be installed on a Windows Server with access to your printers.

If you have a Secure Print Direct license, the Device Scout will discover printers compatible for use with Secure Print Direct.

To download Device Scout

  1. Enter the Site encryption key that you obtained in the Save Site Encryption Key step.
  2. Click on the Download button to download the Device Scout installation package.

Note: If you leave the Setup Guide without downloading the Device Scout, the next time you start the Setup Guide, you will be prompted to enter the site encryption key before you can download the Device Scout. Paste the site encryption key that you saved earlier. We recommend copy and paste to ensure accuracy. If you have forgotten or lost your key, contact your vendor.

The downloaded Device Scout package includes the following files:

File/folder Description
DotNetFX The folder contains the Microsoft® .NET 4.6.1 installer. If not already present, .NET 4.6.1 will be automatically installed.
Msi

This folder includes the following files:

  • AgentInstaller.msi - Installer for the Device Scout.
  • Mps.Client.Mfp.Install.msi - Installer for the iMFP Secure Print app.
CustomerSecret.dat Contains the encrypted AES encryption keys.
InitialScanRange.txt This contains the list of IP addresses that you have added or excluded in the Setup Guide > Configure Printer IP Ranges. If you did not specify any IP addresses within the application, this file would be empty.
Setup.exe Installs the Device Scout and the MFP Secure Printapp.
Setup.ini Contains configuration files.

Why am I unable to download the Device Scout?

If you are unable to download the Device Scout (i.e. the Download button is grayed out), some of the possible reasons are outlined below:

  • You have not yet saved and confirmed the Site Encryption Key. It is only after confirming that you have saved the Site Encryption Key that the Download button becomes enabled.
  • If there's a green check mark next to the task and the Site encryption key text field is visible, that means that you've downloaded, but have not yet installed the Device Scout. In this situation, you can do one of two things:
    • Install the Device Scout package you've already downloaded.
    • You can re-download the Device Scout provided you supply the site encryption key you've previously saved. (We recommend copy and paste to ensure accuracy). If you have forgotten or lost your key, contact your vendor.
  • The Device Scout has already been installed. A large green check mark next to the task indicates that the Device Scout has been installed.

Note: You can also download the Device Scout from the Discover > Device Scout screen.

Next Step: Installing the Device Scout