Download Device Scout
Device Scout discovers your network printers and collects meter, supply, status and alert information from them. Download it if you use the Secure Print Local Connector, Fleet Analytics or Print Analytics, or if you need to discover printers for Secure Print Direct. You don't need it for the Secure Print Cloud Connector.
With the Local Connector, Device Scout also controls the Secure Print app on the printer, so it must be installed on a Windows server that can reach your printers.
Before you begin
- You've saved the Site Encryption Key. You need it to download. See Save or recover the Site Encryption Key.
- You've defined your printer host addresses. They're included in the package as the first scan range. See Define printer host addresses.
Download the package
Enter the Site Encryption Key
In the Setup Guide, enter the Site Encryption Key you saved earlier. Copy and paste it to avoid mistakes.
Download
Select Download to download the Device Scout installation package.
You can also download Device Scout from Discover > Device Scout.
Note: If you leave the Setup Guide without downloading Device Scout, you're asked for the Site Encryption Key again next time. If you've lost the key, contact your vendor.
What's in the package
| File or folder | Description |
|---|---|
| Msi | AgentInstaller.msi, the Device Scout installer, and, in some packages, Mps.Client.Mfp.Install.msi, the installer for the Secure Print printer app (Secure Print Service). Setup.exe installs the printer app only when |
| CustomerSecret.dat | The encrypted AES encryption keys. |
| InitialScanRange.txt | The host addresses you added or excluded in the Setup Guide. Empty if you didn't add any. See Define printer host addresses. |
| Setup.exe | Installs Device Scout. If the package includes Secure Print Service, leave |
| Setup.ini | Configuration settings. |
If you can't download
If Download is unavailable:
- You haven't confirmed the Site Encryption Key. Download becomes available only after you confirm that you've saved the key.
- There's a green check mark next to the task and the Site encryption key box is showing: you've downloaded Device Scout but not installed it. Install the package you downloaded, or enter the Site Encryption Key to download it again.
- There's a large green check mark next to the task: Device Scout is already installed.
Next step: Installing the Device Scout